Minimum Booking Window
- To ensure proper planning, sourcing, and preparation, Inflated Creations LLC requires bookings to be made no less than 15 days prior to the event date.
- Requests within 15 days may be declined or accepted at our discretion based on availability. Additional fees may apply for short-notice bookings.
Booking & Payment
A 50% non-refundable retainer is required at the time of booking to secure your event date. The remaining balance is due no later than the event day. Bookings are not confirmed or accepted until the retainer has been received.
The retainer covers:
• planning time
• design time
• communication and preparation
• holding your event date
• materials allocated for your event
**Necessary materials are purchased immediately after booking to ensure availability for your event date.
Design Process
A complimentary color palette or mood board is provided based on availability and the details shared. Custom digital mock-ups are available upon request for a $75 non-refundable fee. Mock-ups are optional and not included unless purchased. Design and planning time is rendered regardless of whether a mock-up is requested.
Changes & Revisions
• Up to 2 revisions are included after booking
• All changes must be requested no later than 10 days prior to the event date
• Changes requested within 10 days cannot be guaranteed and may incur additional costs based on availability
• Additional revisions beyond the included amount may result in added fees
Cancellations & Refunds
A cancellation is defined as any decision not to proceed with the event for any reason, including design alignment concerns.
Per our policy:
• The retainer is non-refundable
• It covers planning, design, materials, and reserving the event date
Refunds beyond this policy are not guaranteed and, if offered, are provided solely at the discretion of Inflated Creations LLC as a one-time courtesy.
Balloon Services & Payment Threshold
All balloon services are custom-prepared and professionally installed.
• Orders under $250 require full payment at the time of booking
• Orders $250 and above follow the standard 50% retainer structure
• All balloon services are non-refundable once prepared or scheduled
This applies to, but is not limited to:
• helium balloon bundles
• small installations
• balloon centerpiece
Delivery & Installation
Inflated Creations LLC provides professional delivery and installation for all balloon services.
If décor items or equipment require retrieval, breakdown and cleanup will be performed upon our return at the scheduled time. Clients are responsible for ensuring access to the space for retrieval of Inflated Creations LLC property.
Pickup services by the client are not offered.
Additional fees may apply if:
- Breakdown is delayed beyond the agreed time
- Access is restricted
- Items are relocated without notice
Balloons, Rentals & Décor Items
- All balloons are yours to keep once installed.
- All other décor items, including but not limited to stands, frames, props, signage, backdrops, and structural supports, remain the property of Inflated Creations LLC and must not be removed, altered, or damaged.
Clients are responsible for any lost, stolen, or damaged rental items, which will be billed accordingly.
